Delivery and Returns

Delivery & Returns


Shipping methods and costs

Please see below the shipping costs:

Important delivery information

In light of the current situation and following government advice, we have temporarily closed our store.  Due to this,  we will aim to dispatch all online orders in 3-5 working days.

We aim to dispatch all orders received on a weekday within 24 hours with the exception of sale periods where this may take up to 48 hours.  Orders received over a weekend or on a UK Bank Holiday will be dispatched within 24 hours from the first following weekday.  Estimated delivery times are to be used as a guide only and commence from the date of dispatch.  We are not responsible for any delays or additional charges caused by destination customs clearance processes. All orders require a signature upon receipt.  We are unable to redirect orders once items have been dispatched. 

Due to new regulations on shipments going to Russia you must provide both an email address and mobile telephone number when placing your order.  Once we have shipped your order you will be contacted by a clearance broker on behalf of our courier UPS who will begin the clearance process. 

Returns: – Follow the instructions here